Privacy Policy

Information We Collect

We collect different types of information to provide you with our financial analysis services and improve your experience on our platform.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our financial analysis services. Here's how we put your data to work:

• Deliver educational content and financial analysis tools tailored to your needs
• Process your requests for information and respond to your inquiries
• Send important updates about our services and platform changes
• Analyze usage patterns to improve our educational materials and user experience
• Ensure the security and integrity of our platform
• Comply with legal obligations and Vietnamese data protection regulations
• Develop new features and enhance existing financial analysis capabilities

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party companies to help us operate our platform. These include hosting services, email delivery systems, and analytics tools. All service providers are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by Vietnamese law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Ultra-Nexora is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You'll be notified of any such changes.

Your Privacy Rights

You have important rights regarding your personal information. Under Vietnamese data protection laws and our commitment to privacy, you can:

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and verify your identity before processing any requests.

Data Security and Protection

Protecting your information is a top priority. We implement multiple layers of security to safeguard your data:

Technical Safeguards

• SSL encryption for all data transmitted between your device and our servers
• Regular security audits and vulnerability assessments
• Secure data centers with physical access controls
• Regular software updates and security patches

Administrative Safeguards

• Employee training on data protection and privacy practices
• Access controls limiting who can view your personal information
• Regular review of our privacy and security practices
• Incident response procedures for potential security breaches

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Vietnamese law.

Retention Periods

• Account Information: Retained while your account is active and for 3 years after account closure
• Financial Analysis Data: Stored for the duration of service provision and 5 years thereafter for business records
• Communication Records: Kept for 2 years for customer service and legal compliance
• Usage Logs: Automatically deleted after 12 months

When we no longer need your information, we securely delete or anonymize it using industry-standard methods.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences and understand how you use our services.

Types of Cookies We Use

• Essential Cookies: Necessary for basic platform functionality
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit some platform features.

International Data Transfers

Your information is primarily processed within Vietnam. When we need to transfer data internationally for service provision, we ensure appropriate safeguards are in place, including:

• Contractual protections with international service providers
• Compliance with Vietnamese data export regulations
• Regular monitoring of international data handling practices

Children's Privacy

Our services are designed for adults and businesses. We don't knowingly collect personal information from children under 16. If you believe we've inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or Vietnamese privacy regulations. When we make significant changes, we'll:

• Post the updated policy on our website with a new effective date
• Send email notifications to registered users about important changes
• Provide additional notice for material changes that affect your rights

We encourage you to review this policy regularly to stay informed about how we protect your information.